*Updated on 16 Jan 2022.
What is Cheers Reward?It's a reward system for you to earn points whenever you spend at my shop. You can use these points to redeem discounts to be used on your next purchase!
What is Cheers?Cheers = points. It's simply a happier way of calling them points.
Where can I access the Cheers Reward?
You can see a Star icon at the bottom right hand corner of your screen. You will need an account on Pig Pig Hooray to start using Cheers Reward. If you already have one, simply log in and you will be able to check Cheers balance!
How do I earn Cheers?Every $1 spent will be converted to 1 Cheer!
Get 100 Cheers when you sign up for an account.
Get 300 Cheers on your birthday.
How do I utilise my Cheers?
You can convert your Cheers to discount codes to be used at checkout.
500 Cheers can be converted to a 10% off discount code.
900 Cheers can be converted to a 20% off discount code.
You can also convert your Cheers in denominations of 100. 100 Cheers can be converted to $1 off, 200 Cheers for $2 off, and so on.
Once you've converted the Cheers, you will be provided a discount code that you will need to enter into the discount code field at check out. Do note that if you use Apple Pay or Google Pay, the field will not be visible for you to key in.
Do the Cheers have an expiry?
No! You can use it as and when you want!
Will the discount codes I've converted expire?No! If you ever forget your code, simply check your email. Alternatively you can log into the Cheers Reward panel to check.
I forgot to use my discount code at check out. Can you help me to apply it to my order?
I'm sorry, the system doesn't allow me to utilise your discount code for you. Once you've converted your Cheers into a discount code, only you can use it at check out.
Why can't I utilise the discount codes if I'm paying by Apple Pay or Google Pay?These 2 payment modes are meant to be a fast and fuss free method of checking out. They will skip the entire cart out process by utilising the mailing address and email address you have stored in your e-wallet on your phone. The discount code field is only available at the checkout page. So when you utilise these modes of payment, you skip the page. You wouldn't be able to use the discount codes then.
I converted the Cheers to the wrong discount type. Can you change for me?
I'm sorry I can't. The system doesn't allow me to change the discount for you, neither does it allow me to mark the code as utilised and issue a new one for you.
I think the Cheers credited to my account is wrong. Can you check for me?
Yes I can! Simply drop me an email at firstname.lastname@example.org and I will check and rectify (if necessary) for you right away!
I have other questions that aren't answered above. What should I do?Drop me an email at email@example.com. I'll be more than happy to answer them!